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10/Dec/2024

Smart doorbells have moved from high-tech novelty to an everyday essential. They help you monitor deliveries, deter porch pirates, and keep an eye on your home from anywhere in the world. Best of all, the box makes it look easy. Your new smart doorbell promises simple installation in just minutes, complete with step-by-step instructions and helpful diagrams.

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Well, many homeowners quickly find that’s not the case. While smart doorbells aren't the most complex home improvement project you'll tackle, they're also not plug-and-play devices. There's a surprising amount that can go wrong.

In this brief article brought to you by Mr. Electric, we highlight some of the common mistakes homeowners make – and end up calling an electrician to fix.

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What a Smart Doorbell Installation Actually Involves

What many people don’t realize is that a smart doorbell installation in Hillsborough starts with your existing doorbell system. Traditional doorbells use low-voltage power supplied by a transformer that steps down your home's 120-volt power to safer levels.

Smart doorbells need this power too, but they're far more demanding than old mechanical chimes. So, how do you adjust the existing power supply to support the new doorbell?

Beyond power, smart doorbells need proper network connectivity. If your WiFi signal barely reaches your front door, then your doorbell will disconnect, miss events, or fail to send notifications. Since it’s meant to capture video, the smart doorbell must also be mounted at a precise angle.

Mistake 1: Ignoring the Transformer

The most common DIY failure happens before anyone even touches the doorbell; that is, not checking the transformer. Traditional doorbells need 10-12 volts, but smart doorbells often require 16-24 volts.

Installing a smart doorbell on an inadequate transformer creates frustrating problems. The doorbell might work intermittently, randomly disconnect, or simply not power on at all. While replacing the transformer is not complicated, it does involve working with your home's electrical panel – which is dangerous.

Mistake 2: Wrong Wiring Connections

Even when transformers are adequate, homeowners often wire smart doorbells incorrectly. Most installations involve connecting just two wires, but those wires need to go to the correct terminals. Reversed polarity, crossed connections, or attaching wires to the wrong terminals can damage the device.

Mistake 3: WiFi and Network Configuration

The main point of a smart doorbell is connectivity. Smart doorbells need solid WiFi connection, but many homeowners discover too late that their front door is a WiFi dead zone. This results in lagging video, delayed notifications, or failed recordings.

Rather than addressing the underlying WiFi coverage problem, frustrated DIYers try repeatedly reconnecting the doorbell or resetting the router. In reality, solving this might require WiFi extenders, mesh network systems, or running ethernet cable to access points closer to the door.

Mistake 4: Poor Mounting and Positioning

Doorbells must be securely fastened to withstand constant use and exposure. This can be challenging since mounting surfaces vary (brick, vinyl, wood, or stone) and each requires different fasteners and drill bits.

The positioning matters, too. Mounting too high captures the tops of visitors' heads instead of their faces; Too low and you're looking up people's noses. Moreover, direct sunlight at certain times can create glare that obscures video.

Why Professional Installation Is Worth It

DIY installation may be tempting – whether it’s to save a few bucks or get some handyman experience – but professional help can save time, frustration, and costly mistakes. At the end of the day, a smart doorbell should give you peace of mind… not headaches.

Plus, the pros at Mr. Electric offer upfront price quotes, 1-year workmanship guarantee, and emergency electrical repair. Whether you need us to fix a mistake or want us to handle the installation from the get-go, our team is ready to help. Call or message us today to get in touch.

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